O2 Business Hub

FAQ

What kind of products do you sell?
Practical, ready-to-use planners, workbooks and toolkits for small business owners - covering things like money management, sales and marketing, client management, and day-to-day operations. Formats vary by product (PDF, editable spreadsheet, etc.) and are always listed on the product page.

How do I get my product after I pay?
Everything is delivered digitally and instantly. As soon as your payment goes through, you'll get a download link by email. If it doesn't arrive within a few minutes, check your spam folder, then message us and we'll sort it out.

What software do I need to use these?
It depends on the product, this is listed on each product page. Most workbooks work with free tools you likely already have, and PDF products can be viewed, printed or filled in on your phone or computer. No special software purchase is ever required.

Can I edit the products?
Where a product is editable, this is stated on the product page. Some products (like printable PDFs) are designed to be used as-is; others are built for you to customise with your own numbers, content or branding.

Do you offer refunds? Because these are digital products delivered instantly, we're unable to offer refunds once a product has been downloaded. If something's wrong with your file (corrupted, missing pages, wrong product), contact us and we'll fix it or replace it right away.

Can I use these for my own clients or resell them? Our products are for your own personal or business use only. They may not be resold, redistributed, or shared as your own product. If you need a license for clients or team use, message us, we're open to discussing it.

Do you offer bundles or discounts?
Yes bundles that combine multiple products at a reduced price are available, and we run occasional promotions. Follow our store or check the bundle listings for the best value.

What payment methods do you accept?
Card Payments

I have a problem with my download / a question about a product who do I contact?
Reply to your purchase email or message us directly through the store, and we'll get back to you as soon as we can.

Do these work outside South Africa?
Yes, while our tools are built with South African small businesses in mind, anyone can use them. Prices are listed in Rand (ZAR).

FAQ — O2 Business Hub | Vesse